Thomas Cook Airlines is the charter airline service from Britain’s favourite travel operator Thomas Cook. Almost eight million people a year use the company’s fleet of 35 aircraft to travel to over 90 timeshare destinations across the globe
Routes and destinations
Thomas Cook operates from 10 major UK airports and flies customers to over 90 destinations across Europe, Asia, Africa, and North America.
Marketed as a low cost airline, Thomas Cook offers cheap flights to more than 60 destinations and is constantly updating flight paths and providing competitive pricing to ensure customers can get to their destination for less.
Check-in
Like many other airlines, Thomas Cook offers a simple online check-in service for selected destinations. Airport check-in desks close one hour before flight departure and travellers are advised to arrive at their chosen airport three-hours before scheduled take off.
Baggage
Hand luggage for customers must not exceed a weight of 5kg or dimensions of 48 x 28 x 23cm. Thomas Cook offer no free checked luggage service, although passengers may combine baggage allowance provided the maximum combined weight of individual items does not exceed 30kg.
On board
In-flight meals are offered on all flights, but must be purchased separately prior to departure. Meals cost from £4.50-£8.50 and dietary requirements can be catered for. Magazine’s and activity packs for children and included and selected routes feature backseat TV’s.
Awards
Thomas Cook has received numerous awards in recent history including a Silver Award for Most Environmentally Responsible Airline 2008, and Most Punctual Charter Airline – Winter 2009/10 from FlightOnTime.info.
Contact information
Telephone
0844 855 0515 Reservations
0844 855 0515 Assistance
Calls cost up to £0.05 per minute from a UK landline
Online
Customers in need of online assistance can visit the Thomas Cook help page at http://book.flythomascook.com/help/
Website
